| Artasia 181 N Broadway Milwaukee WI 53202 414-220-4292 Email Us |
| Copyright 2007 Artasia Inc. All Rights Reserved |
| Refunds/Exchanges When presenting our items for sale we photograph and describe them as accurately as possible, including any chips, cracks, repairs, etc. We estimate the age and materials of our items to the best of our knowledge. If you're unhappy with your purchase you may return it, no questions asked. However, due to the fact that many of our items are one-of-a-kind and in high demand, we charge 5% of the total sale on each return, as a restocking fee. (Exchanges incur no restocking fee.) All returns must be phoned in for a refund/exchange authorization number prior to shipment, to insure proper handling of your return. Returns are permitted within 15 days of receipt of merchandise. Shipping and handling costs are not refundable. Return shipping charges are the responsibility of the buyer. Buyer is responsible to file claims to the shipper if returned merchandise is lost or damaged in transit. Exceptions to Refunds/Exchanges Clothes may be exchanged within 10 days if not worn. CD's, calligraphy and tea sets that have been opened and/or used may not be returned or exchanged unless there is a manufacturer's defect. |
Policies
| Availability Disclaimer Many of our items are one-of-a-kind. Therefore, placing an order does not guarantee an item will be available. However, we do not process a payment unless we're sure the item is available. |
| Shipping/Handling We ship via UPS Ground service for most items. We use freight forwarding services for larger items. Using services/shippers NOT of our own choosing will incur extra fees. Delivery using our own trucks and/or staff is extra. Most items ship within one week. Especially large or delicate items will ship within three weeks, due to needing extra handling time. We will keep you informed of the processing of your order. |
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